Privacy Policy for CotswoldsToCoast.com
Last updated: 16/03/2026
1. Introduction
Welcome to CotswoldsToCoast.com ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or make enquiries or bookings through it.
We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
2. Information We Collect
We may collect the following personal information:
• Name
• Email address
• Telephone number
• Address (if required for booking)
• Booking details (dates, number of guests, property selected)
• Payment information (processed securely through third-party payment providers)
• Technical information such as IP address, browser type, and pages visited
3. How We Use Your Information
We use your personal data to:
• Respond to enquiries
• Process and manage bookings
• Communicate with you about your stay
• Provide customer support
• Improve our website and services
• Meet legal or regulatory requirements
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
• Contract – to manage and fulfil bookings
• Legitimate interests – to operate and improve our website and services
• Legal obligation – where required by law
• Consent – where required for marketing communications
5. Sharing Your Information
We do not sell or rent personal data.
We may share information with:
• Payment processing providers
• Website hosting providers
• Booking or property management systems
• Professional advisers
• Government or regulatory authorities when legally required
6. Data Security
We implement appropriate security measures to protect personal data against loss, misuse, or unauthorised access.
Your data will only be kept for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
7. Cookies
Our website may use cookies and similar technologies to improve functionality and analyse how visitors use the site.
You can manage cookie settings through your browser.
8. Your Data Protection Rights
Under UK law you have the right to:
• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data where appropriate
• Restrict or object to processing
• Request data portability
You also have the right to lodge a complaint with the UK's data protection authority, the Information Commissioner's Office (ICO).
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy policies or practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with the updated date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact: